-This practical text provides all the tools necessary to help teams become more effective, including case studies, discussion questions, exercises and questionnaires
-Drawing on psychological research, the text examines those factors which prevent and promote team effectiveness.
-The second edition includes new chapters on creating teams and on conflicts in teams.
-Now includes more material on team leadership, on the sorts of tasks that are best done by teams, and on the relationship between working in teams and mental health.
-Contains new sections on introducing teamwork, on virtual team working and team working across national boundaries, on emotions in teams, and on trust within and between teams.